Privacy Policy
Last Updated: May 2026
Introduction
Language Satisfaction (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect information provided through our website and in the course of providing language coaching and tutoring services.
By using this website, you agree to the practices described in this Privacy Policy.
Who We Are
Language Satisfaction is an Australian-based language coaching and tutoring service operated by Lupe Salazar.
Services include:
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IELTS Preparation
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PTE Preparation
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English Language Coaching
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Spanish Language Tuition
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Other Language Learning Support
Information We Collect
We may collect personal information including:
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Name
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Email address
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Telephone number
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Information you provide when making enquiries
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Information relevant to your language learning goals
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Information relating to IELTS or PTE preparation requirements
We may also collect technical information automatically, including:
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IP address
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Browser type
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Device information
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Website usage information
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Cookies and analytics data
How We Collect Information
Information may be collected when you:
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Contact us by email
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Call us by telephone
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Book an assessment or consultation
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Communicate with us regarding tutoring services
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Visit our website
Certain technical information may also be collected automatically through website analytics tools and cookies.
Why We Collect Information
We collect personal information to:
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Respond to enquiries
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Provide tutoring and coaching services
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Schedule lessons and assessments
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Communicate with students
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Improve our website and services
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Meet legal and business obligations
We do not sell personal information to third parties.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored securely using:
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Wix website services
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Email services
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Business record systems
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Online meeting platforms used for tutoring
While reasonable safeguards are used, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing Information
We do not sell, rent or trade personal information.
Information may be shared only where necessary:
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With trusted service providers that support our business operations
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To comply with legal obligations
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To protect our legal rights
Any third-party service providers are expected to handle information appropriately and securely.
Communication
We may contact you by:
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Email
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Telephone
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SMS or messaging services (where appropriate)
Communications will generally relate to:
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Enquiries
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Lesson scheduling
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Student support
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Service updates
We do not send large-scale marketing emails or newsletters.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website performance.
These technologies help us understand:
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Website traffic
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Visitor behaviour
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Popular pages
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Website performance
You can disable cookies through your browser settings, although some website functionality may be affected.
Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate.
To make a request, please contact us using the details below.
Privacy Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Language Satisfaction
Lupe Salazar
Email: conlupe09@gmail.com
Phone: +61 431 533 342
Website: www.languagesatisfaction.com